Dropbox: Password Breach Led to Spam

Two weeks ago, many Dropbox users began suspecting a data breach at the online file-sharing service after they started receiving spam at email addresses they’d created specifically for use at Dropbox. Today, the company confirmed that suspicion, blaming the incident on a Dropbox employee who had re-used his or her Dropbox password at another site that got hacked.

In a statement released on its blog this evening, DropBox’s Aditya Agarwal wrote:

Our investigation found that usernames and passwords recently stolen from other websites were used to sign in to a small number of Dropbox accounts. We’ve contacted these users and have helped them protect their accounts.

A stolen password was also used to access an employee Dropbox account containing a project document with user email addresses. We believe this improper access is what led to the spam. We’re sorry about this, and have put additional controls in place to help make sure it doesn’t happen again.

A Dropbox spokeswoman said the company is not ready to disclose just how many user account credentials may have been compromised by this password oops, noting that the investigation is still ongoing.

The company says it has plans to roll out additional security measures that should help users protect their Dropbox accounts even if users (or employees, assumedly) lose account passwords, including two-factor authentication (Dropbox says this will be coming “in a few weeks”), and new automated mechanisms to help identity suspicious activity, as well as a page that lets users examine all active logins.

Password re-use is a major no-no for important services. For more tips on how to pick decent passwords and avoid these problems, see this primer.

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